NHTSA Complaint #11083985 — 2008 LEXUS RX350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11083985
Vehicle	2008 LEXUS RX350
Component	UNKNOWN OR OTHER
Date of Incident	March 8, 2018
Date Filed	April 9, 2018
Mileage	37,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DASHBOARD ON MY 2008 LEXUS 350 IS CRACKING AND GETS STICKY WHEN PARKED OUTSIDE. THE LIFT TAB FOR THE BACK POWER DOOR IS TACKY LIKE TAR WHEN YOU TOUCH IT. THE CAR ONLY HAS 37,476 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR ESPECIALLY A LEXUS. I TOOK IT TO TUSTIN LEXUS ON SATURDAY 4/7/18 AND THEY SAID IT WAS OUT OF WARRANTY AND COULD NOT REPLACE THE DASHBOARD. THE LETTER I RECEIVED FROM LEXUS ADVISED ME OF THE ENHANCEMENT COVERAGE EVEN TO COVER CARS OUT WARRANTY. I BELIEVE LEXUS SHOULD REPLACE THE DASHBOARD. WE WERE LOOKING TO REPLACE OUR 2ND LEXUS GX460 WITH A NEW ONE BUT WE DECIDED WE WILL NOT BUY ANOTHER LEXUS IF THEY CANNOT WARRANTY THE DEFECTS IN THEIR CARS.

Related Complaints for the 2008 LEXUS RX350

Other UNKNOWN OR OTHER Complaints

#11112800 — July 21, 2018 — SEAT BELT IN THE BACK PASSENGER SIDE NOT WORKING. CRACKED DASH BOARD.

#11048290 — November 24, 2017 — MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS ...

#11006605 — July 20, 2017 — SUDDEN UNINTENDED ACCELERATION ISSUE. I WAS PULLING INTO A PARKING SPACE AT 8 MPH WHEN SUDDENLY MY VEHICLE REVVED UP...

#11005906 — July 17, 2017 — DASHBOARD HAS DEVELOPED NUMEROUS CRACKS, HEADLIGHT COVERS ARE FOGGED UP.

#10970705 — April 5, 2017 — POSSIBLE FIRE HAZARD ON MANY OF THESE VEHICLES. THE REAR TAILGATE HANDLE HAS MELTED ON MANY OF THESE AND SHOULD NOT ...

Recent Complaints for the 2008 LEXUS RX350

#11290079 — STRUCTURE:BODY:TRUNK LID — December 19, 2019 — TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEM...

#11267939 — POWER TRAIN — October 11, 2019 — TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THRE...

#11267939 — SERVICE BRAKES — October 11, 2019 — TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THRE...

#11267939 — STEERING — October 11, 2019 — TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THRE...

#11267939 — VEHICLE SPEED CONTROL — October 11, 2019 — TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THRE...