NHTSA Complaint #11083969 — 2014 JEEP WRANGLER

WHILE ON THE HIGHWAY (ACCORDING TO THE JEEP DEALERSHIP) MY OIL COOLER HOUSING CRACKED AND LEAKED MOST, IF NOT ALL, OF THE ENGINE'S OIL INTO THE COOLANT SYSTEM. THIS OCCURRED IN 10 MINUTES AND EXTREMELY OVERHEATED THE ENGINE FROM THE TIME IT HAPPENED TO THE TIME I WAS ABLE TO PULL OFF THE HIGHWAY AND SAFELY PARK. THE OIL MIXING WITH THE COOLANT CAUSED IT TO TURN INTO A THICK MUD-LIKE CONSISTENCY THAT CLOGGED UP THE COOLING SYSTEM AND AFTER LETTING IT COOL DOWN I OPENED THE RADIATOR THEN A THICK BROWN OILY/COOLANT MIXTURE SEEPED OUT OF THE RADIATOR. SO THE RADIATOR WAS HOLDING PRESSURE PRIOR TO BRINGING IT TO THE DEALERSHIP. THE JEEP DEALERSHIP REPLACED THE OIL COOLER HOUSING UNDER WARRANTY ALONG WITH THE RADIATOR HOSES BUT IS NOW SAYING MY RADIATOR HAS A HOLE IN IT AND NOT HOLDING PRESSURE AND THEY ARE REFUSING TO COVER IT UNDER WARRANTY, DESPITE THE JEEP NOT HAVING ANY MECHANICAL ISSUES PRIOR TO A HOLE BLOWING OPEN IN THE ENGINE AND LEAKING OUT OIL. THE JEEP DEALERSHIP REFUSES TO TEST THE ENGINE ANY FURTHER EVEN THOUGH IT RAN FOR 10 MINUTES WITH LITTLE TO NO OIL IN IT WHICH MOST LIKELY CAUSED PRE-MATURE WEAR. THE JEEP DEALERSHIP WANTS ME TO PAY $800+ FOR A NEW RADIATOR. I BOUGHT THIS JEEP 40 DAYS AGO FROM THE DEALERSHIP AND IT'S STILL COVERED UNDER THE 100,000 MILE POWERTRAIN WARRANTY. THEY ARE TRYING TO GET MY JEEP OUT OF THEIR DEALERSHIP AS QUICKLY AS THEY CAN BY SPENDING THE LEAST AMOUNT OF TIME AND MONEY.