NHTSA Complaint #11083928 — 2016 JEEP COMPASS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11083928 |
| Vehicle | 2016 JEEP COMPASS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,370 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
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