NHTSA Complaint #11083559 — 2010 SUBARU LEGACY

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE OPERATING THE VEHICLE, THE HEAD LAMPS WOULD NOT ILLUMINATE PROPERLY DUE TO A DEFECTIVE HEADLIGHT ASSEMBLY. THE CONTACT INDICATED THAT THE TABS ON BOTH HEADLIGHT ASSEMBLIES WERE FRACTURED, WHICH CAUSED THE LIGHT BULBS TO BECOME UNSECURED AND MOVE WHILE THE VEHICLE WAS IN MOTION AND MAKING TURNS IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CASCADE SUBARU, 4149 STATE RD CUYAHOGA FALLS, OH 44223) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE HEADLIGHTS WOULD NOT FUNCTION PROPERLY, CAUSING A VISIBILITY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.