NHTSA Complaint #11083552 — 2012 FORD EXPLORER

DRIVERS SIDE INSIDE DOOR HANDLE, SPRING SPRUNG, AND DOOR HANDLE IS ALMOST ALL THE WAY OPEN. JUST BY TOUCHING IT, THE DOOR OPENS. WITH THIS BEING A FRONT DOOR, THE LOCK WONT ALLOW IT NOT TO OPEN. THERE IS A RECALL ON THIS EXACT SAME PROBLEM, BUT THEY SAY MY VEHICLE ISN'T COVERED. THEY SAID THE VIN NUMBER ISN'T PART OF THIS RECALL, YET IT IS THE SAME ISSUE THE RECALL WAS ISSUED FOR. THE RECALL NUMBER IS15S11.