NHTSA Complaint #11083448 — 2009 DODGE CALIBER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11083448 |
| Vehicle | 2009 DODGE CALIBER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 135,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
WHEN DRIVING THE VEHICLE STARTED TO MAKE UNUSUAL SOUNDS COMING FROM THE FRONT OF THE VEHICLE. TOOK THE VEHICLE TO A DODGE DEALER FOR INSPECTION. TOLD THAT THE FRONT CROSS-MEMBER WAS SEVERELY CORRODED AND THE VEHICLE IS UNSAFE TO DRIVE. CUSTOMER WAS INFORMED BY THE DEALER THAT THIS WAS COVERED UNDER AN EXTENDED WARRANTY FROM CHRYSLER. WAS THEN TOLD BY THE DEALER THAT THEY COULD NOT WORK ON THE VEHICLE UNTIL THE DISTRICT SERVICE MANAGER AUTHORIZED IT. THE REASON GIVEN WAS THAT THERE WAS ADDITIONAL RUST FOUND THAT WOULD NOT BE COVERED BY THE WARRANTY. INFORMED THAT THIS DECISION COULD BE EXPECTED IN 2 TO 3 WEEKS. WAS THEN INFORMED THAT THE DEALER COULD NOT OFFER AND TRANSPORTATION WHILE THEY WAITED FOR A DECISION. STILL WAITING.
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