NHTSA Complaint #11083228 — 2015 HOLIDAY RAMBLER VACATIONER

APPROX 12 INCH BY 2 INCH GAP BETWEEN FIREWALL AND LEFT SIDE OF DOGHOUSE. CREATES ACCESS TO INTERIOR OF COACH FOR EXHAUST FUMES AS WELL AS INSECTS AND RODENTS. THIS PROBLEM BROUGHT TO ATTENTION OF MOTORHOME SPECIALISTS / REV RV GROUP APRIL OF 2017. RECEIVED A PROMISE TO ACCOMMODATE US AT A LATER DATE TO FABRICATE REPAIRS. ATTEMPTS TO SCHEDULE THIS WORK HAS BEEN MET WITH REFUSAL BY REV, CITING TOO MUCH TIME HAD PASSED. THIS MH LEFT THE FACTORY IN THIS CONDITION. HOW MANY OTHERS MIGHT HAVE LEFT WITH THE SAME PROBLEM AS WELL? THE SAME DEFECT THAT EXISTED ON DAY ONE EXISTS TODAY. A STATEMENT IN REV'S FILE REGARDING OUR COACH'S ISSUE WAS READ TO ME BY A REV EMPLOYEE. IT SAID THE REPAIRS WOULD BE MADE "AT THE CONVENIENCE" OF THE CUSTOMER. AT NO CHARGE I MIGHT ADD. YET NOW A REFUSAL OF THAT PROMISE IS ALL WE GET. *TT *JS