NHTSA Complaint #11083109 — 2007 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11083109
Vehicle	2007 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	March 30, 2018
Date Filed	April 3, 2018
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE DRIVING MY 2007 FORD ESCAPE ON A SOMEWHAT BUMPY COUNTRY ROAD THERE WAS SUDDENLY A LOUD CLUNKING NOISE COMING FROM THE RIGHT REAR. UPON INSPECTION I OBSERVED THE ENTIRE UPPER SHOCK MOUNT IN THE RIGHT REAR HAD BROKEN FREE FROM THE BODY DUE TO RUST, CAUSING THE SHOCK TO RIDE FREELY INTO THE INTERIOR COMPARTMENT HITTING THE PLASTIC PANEL. I AM THE ORIGINAL OWNER AND THE VEHICLE HAS 164K MILES.

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