NHTSA Complaint #11082548 — 2011 NISSAN ALTIMA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11082548
Vehicle 2011 NISSAN ALTIMA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 124,940 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

APPARENTLY DUE TO THE FACT THAT MY WARRANTY HAS PASSED & DON'T LIVE IN FL (LA & TX ARE JUST AS HOT) & I'M NOT A REPEAT CUSTOMER (EVEN THOUGH I BOUGHT MINE ON MY PARENTS RECOMMENDATION WHO OWNED ONE), THE DEFECTIVE DASHBOARD NISSAN EXPERIMENTED WITH ON 09-12 ALTIMAS THAT IS STICKY, MELTING, DISINTEGRATING, & CAUSING A DANGEROUS SHINY GLARE ON MY GLASS THAT IS CAUSING VISIBILITY PROBLEMS IS NOT SOMETHING NISSAN IS WORRIED ABOUT. I GUESS I'D HAVE TO DIE IN A HORRIBLE CAR CRASH & MY FAMILY SUE BEFORE NISSAN WOULD LIKE TO RECALL THEIR DEFECTIVE CARS. THIS IS NOT SOMETHING I'VE DONE TO MY CAR. NOT BECAUSE OF WEAR & TEAR I'VE PUT ON MY VEHICLE. I UNDERSTAND WHAT WARRANTIES ARE ALL ABOUT. THIS IS A DEFECTIVE MATERIAL NISSAN USED & WHAT IF ANY FUTURE VEHICLE I PURCHASE FROM NISSAN HAS SOMETHING WRONG & NISSAN CHOOSES NOT TO FIX IT? DOES THAT MAKE ME WANT TO BE A REPEAT CUSTOMER???? TO THIS POINT I LOVED MY NISSAN & FULLY INTENDED TO UPGRADE TO A BIGGER VEHICLE FOR ALL THE CHURCH KIDDOS WE HAUL AROUND. NISSAN HAS TREATED US LIKE INSIGNIFICANT DIRT WHEN THIS IS FACTORY DEFECTED PRODUCT. I'M SURE MANY PEOPLE IN FLORIDA HAD TO COME TOGETHER FOR A GROUP LAWSUIT BEFORE NISSAN TOOK ACTION. THIS IS NOT JUST A SMALL UNIMPORTANT ISSUE. THE GLARE IS UNSAFE AND AS MY HUSBAND WORKS IN CONSTRUCTION WHERE 'SAFETY FIRST' IS THE COMPANY'S MOTTO, WE ARE SPEECHLESS THAT THIS HAS NOT BEEN RECALLED. IF THIS COMPANY DOES NOT STEP UP TO THE PLATE AND MAKE THIS RIGHT, WE WILL BE TAKING OUR BUYER PURCHASING ELSEWHERE. THIS IS NOT WORTH SOMEONE LOSING THEIR LIFE OVER. NISSAN CAN BITE THE BULLET & LOSE $2,000 TO A NEW DASH WHEREAS MOST OF US CAN'T DO THAT OURSELVES. A COMPANY OF THIS SIZE & SUPPOSED REPUTATION COULD & SHOULD TAKE THIS HIT. I'M WORRIED ABOUT IT AFFECTING MY PASSENGER AIRBAG NOW AS WELL! PICKED A DATE BC PROB IS ONGOING AND NO WRECK HAS OCCURRED YET THANKFULLY.

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