NHTSA Complaint #11082310 — 2012 JEEP PATRIOT

WE BOUGHT THIS CAR FOR MY SON IN DEC 2016. IN THE SUMMER OF 2017, HE WAS DRIVING DOWN THE FREEWAY AT ABOUT 70 MPH. AFTER DRIVING FOR ABOUT AN HOUR, MAYBE TWO HOURS ON THE FREEWAY, HIS CAR LITERALLY SHUT DOWN. IT WENT FROM 70 MPH TO 20 MPH IMMEDIATELY. THIS HAPPENED 4 TIMES LAST SUMMER. WE TOOK THE CAR TO LITHIA DODGE OF SANTA ROSA, CA TWICE. THEY COULDN'T DUPLICATE THE PROBLEM. I HAD HIM COME HOME (CHESTER, CA) AND TOOK IT TO WHERE WE BOUGHT IT AT SUSANVILLE AUTO CENTER IN SUSANVILLE, CA. THEY COULDN'T DUPLICATE THE PROBLEM EITHER. THEY DID SAY THAT THEY HAD TWO OTHER JEEPS WITH THE SAME TRANSMISSION THAT THE CUSTOMERS SAID THEY HAD THE SAME ISSUES. AGAIN, THEY COULDN'T DUPLICATE THE PROBLEM. JUST NOW, MY SON CALLED (HE IS ON HIS WAY UP FOR EASTER) AND HE IS STUCK IN WOODLAND, CA ALONGSIDE THE FREEWAY. IT HAPPENED AGAIN. SUSANVILLE MOTORS HAD US CHANGE THE TRANSMISSION FLUID WHICH WE DID (OVER $400) TO HOPEFULLY FIX THE PROBLEM. IT OBVIOUSLY DIDN'T. IT IS ONLY 75 DEGREES RIGHT NOW. THE CAR DOESN'T SHOW ANY SIGN OF OVERHEATING, ALL FLUIDS ARE GOOD, BUT THEN ALL OF A SUDDEN, AFTER DRIVING FREEWAY SPEEDS, THE OVERHEATING LIGHT WILL COME ON AND THE CAR WILL SHUT DOWN. THE TEMPERATURE GAGE SAYS EVERYTHING IS GREAT. I HAVE GONE ON THE INTERNET AND FOUND SOME CHAT AREAS WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM. WHEN IS JEEP GOING TO PUT IN A RECALL ON THIS ISSUE? THEY HAVE TO KNOW ABOUT IT. IS IT GOING TO TAKE MY SON GETTING INTO AN ACCIDENT AND GETTING HURT, OR EVEN WORSE, KILLING HIMSELF? I AM PETRIFIED ABOUT THIS. I TURNED IN A CASE LAST SUMMER (CASE # 32398610) AND SPOKE WITH A WONDERFUL LADY BY THE NAME OF KAYLEE. PLEASE HELP. JEEP WON'T DO ANYTHING.