NHTSA Complaint #11082248 — 2015 CHEVROLET COLORADO

22 MAR 18: WHILE DRIVING MY COLORADO LT AT 30MPH, WARNING LIGHT CAME ON, WITH THE MESSAGE: 'SERVICE POWER STEERING (PS), DRIVE WITH CARE'. I CLEARED THE MESSAGE AND ANOTHER MESSAGE CAME ON: 'SERVICE STABILITRAK'. I WENT TO WORK AND PARKED IT AND 3 HOURS LATER, STEERING WAS NORMAL. 23 MAR 18: ON THE WAY TO THE DEALER THE TRUCK HAD NO PROBLEM WITH POWER STEERING.(O'REILLY CHEVROLET IN TUCSON, AZ) AND EXPLAINED THEM THE SITUATION. THE DEALER TEST DROVE THE VEHICLE AND HAD NO LOSS OF PS. VEHICLE WAS THROUGH THE DTCS AND FOUND DTC U0420/42; TORQUE SENSOR NOT PROPERLY LEARNED. DEALER DID PSCM SETUP& CLEARED THE DTCS. SERVICE PERSON STATED THEY HAD TO REBOOT COMPUTER. AFTERWARDS, THEY DROVE THE VEHICLE & HAD NO MALFUNCTIONS - $153.24. ON WAY HOME, HAD NO PROBLEMS, TO INCLUDE THE WEEKEND. FROM 26 TO 29 MAR18, HAD SEVERAL INSTANCES IN WHICH THE 'SERVICE POWER STEERING (PS), DRIVE WITH CARE' & 'SERVICE STABILITRAK' CAME ON WITH THE SUBSEQUENT LOSS OF PS. ON 27 MAR 18, I RECEIVED TWO EMAILS FROM ONSTAR STATING THE FOLLOWING: ISSUE WITH STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'& 'ISSUE WITH ANTILOCK BRAKING SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'. TOOK BACK TO DEALER WITH COPIES OF ABOVE RELATED MESSAGES, WHO STATED THIS WOULD ALLOW TO BETTER PINPOINT THE PROBLEM WITH THE VEHICLE. SERVICE MANAGER CALLED LATER THAT DAY STATING WARRANTY HAS EXPIRED 2 MONTHS AGO AND THAT I WOULD BE RESPONSIBLE FOR REPAIRS. HE SAID STEERING COLUMN HAD TO BE REPLACED & WOULD COST AROUND $1,800, BUT AFTER CONSULTATION WITH FACTORY, THEY WERE WILLING TO COVER ABOUT HALF THE COST AND I WOULD BE RESPONSIBLE FOR ABOUT $650.SAID THAT THEY WOULD HAVE TO ORDER THE PART ' BACK ORDER & NO IDEA WHEN THE PART WOULD ARRIVE.