NHTSA Complaint #11082206 — 2013 LINCOLN MKZ

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11082206
Vehicle	2013 LINCOLN MKZ
Component	SEATS
Date of Incident	February 28, 2018
Date Filed	March 30, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

LEFT SIDE BOLSTER OF DRIVER SEAT EASILY BREAKS. CANNONT FIND A NON- BROKEN ONE AT ANY SALVAGE YARD. AND NO LOCAL FORD AND LINCOLN DEALER WANTS TO FIX IT BECAUSE IN THE EVENT OF HAVING TO REPLACE THE SEAT IN ORDER TO FIX THE SEAT. THEY WOULD HAVE TO ORDER DOZENS OF SMALL PARTS. EVEN A LOCAL BODY SHOP REFUSED TO FIX IT BECAUSE THEY COULDN'T FIND ME A USED ONE WITHOUT THAT BOLSTER BROKEN. IN MY CASE I WAS LEANING BACK TO GET SOMETHING OUT OF THE BACK SEAT AND IT BROKE. I DO THIS ALL THE TIME IN OTHER CARS AND NEVER HAVE THIS TROUBLE. I ONLY WEIGH 150LBS. I BELIEVE THAT THIS IS A SAFTEY ISSUE AND WOULD LIKE TO KNOW WHY THIS HAPPENS ONLY TO THE LEFT BOLSTER. THE SEAT WILL LOOK NORMAL UNTILL YOU MOVE THE BOLSTER BACK AND FORTH.

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