NHTSA Complaint #11081950 — 2012 CHEVROLET MALIBU

I WAS DRIVING ON THE OHIO TURNPIKE IN A WET SNOW, AND MY WIPERS QUIT WORKING. SO I PULLED TO THE SHOULDER TO TRY TO GET THEM TO START UP AGAIN AND THEY WOULD NOT. SO I HAD TO CALL A TOW COMPANY BECAUSE IT WAS UNSAFE TO DRIVE, AND WAS TOWED TO A TRUCK STOP. I WAITED TILL THE SNOW STOPPED, AND I CHECKED THE WEATHER RADAR ON MY PHONE TO MAKE CERTAIN THAT IT WAS SAFE TO DRIVE TO MY FINAL DESTINATION. I TOOK IT TO GET REPAIRED. THE WIPER MOTOR/TRANSMISSION QUIT WORKING. CHEVY HAS REFUSED TO REIMBURSE ME FOR THE TOW COST AND THE REPAIR COST. THIS IS A SAFETY ISSUE, BECAUSE I COULDN'T SEE TO DRIVE IN THE SNOW. THE SAME WOULD'VE HAPPENED HAD IT BEEN RAINING. I REPORTED THIS IN JANUARY, BUT I BELIEVE IT IS WORTH REPORTING AGAIN. I HAVE NEVER HAD WIPERS QUIT ON ME. AND I'VE BEEN TOLD IT HAS HAPPENED TO OTHER MALIBU OWNERS.