NHTSA Complaint #11081809 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE CRASHED INTO A GUARDRAIL. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE AIR BAG SENSOR INDICATOR ILLUMINATED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HERITAGE CHRYSLER (9428 REISTERSTOWN RD, OWINGS MILLS, MD). THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED. ALSO, WHILE OPERATING THE VEHICLE, THE GEAR SHIFT LEVER WOULD ERRONEOUSLY MOVE FROM DRIVE TO NEUTRAL, AS IF IT WERE ACCIDENTALLY BUMPED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED OF THE POWER TRAIN FAILURE. THE FAILURE MILEAGE WAS 4,500.