NHTSA Complaint #11081600 — 2016 PORSCHE CAYENNE UNKNOWN OR OTHER

Complaint Details

ODI Number	11081600
Vehicle	2016 PORSCHE CAYENNE
Component	UNKNOWN OR OTHER
Date of Incident	January 2, 2018
Date Filed	March 27, 2018
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS FEATURE SHOULD BE OFF. IT IS A SAFETY ISSUE AND WE ARE TOLD BY DEALER DECISION WAS IN RESPONSE TO SUPPORT PUBLISHED EPA FUEL STANDARDS.

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