NHTSA Complaint #11081528 — 2016 ENTEGRA ASPIRE

TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB