NHTSA Complaint #11081454 — 2016 SUBARU WRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11081454
Vehicle	2016 SUBARU WRX
Component	ELECTRICAL SYSTEM
Date of Incident	March 21, 2018
Date Filed	March 27, 2018
Mileage	46,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

PASSENGER SIDE HEADLIGHTS WENT OUT. I KEPT GETTING "HEADLIGHT DISABLED" MESSAGE ON DASH, WITH CONDENSATION BUILDING UP ON THE PASSENGER HEADLIGHT, BUT THE HEADLIGHT KEPT WORKING SO I GAVE IT A WEEK AND NOW PASSENGER SIDE IS COMPLETELY OUT. I TOOK IT TO SUBARU AND THEY SAID THEY WILL REPLACE THE BULB. AFTER TAKING MY CAR IN TO REPLACE THE BULB, THEY REALIZED MY CAR REQUIRES A FULL REPLACEMENT OF THE HEADLIGHT. IT'S ONLY BEEN TWO YEARS AND IT COSTS $840 FOR THE HEADLIGHT AND $1000+ WITH LABOR JUST TO FIX A LOW BEAM. I HAVE EXTENDED WARRANTY COMPLETE PACKAGE AND IT WASN'T COVERED. THERE IS A BAD SEAL AND A BAD DESIGN IN THESE MODELS. TWO YEAR OLD CAR SHOULDN'T BE HAVING THESE KIND OF ISSUES.

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