NHTSA Complaint #11081137 — 2006 FORD FREESTYLE

THE FIRST WEEK OF JUNE 2017, WE WERE HAVING ISSUES WITH THE ELECTRICAL IN OUR FREESTYLE. THE LIGHTING WOULD DIM AND BRIGHTEN ON AND OFF WHILE THE CAR WAS RUNNING AND THERE WAS ALMOST A PULSE IN THE REV OF THE ENGINE. WE TOOK THE VEHICLE INTO OUR LOCAL MECHANIC AND HAD TO HAVE OUR ALTERNATOR REPLACED. IN JULY 2017, WE WERE DRIVING TO MEET WITH FRIENDS FOR BREAKFAST AND THE FREESTYLE STOPPED RUNNING A COUPLE CAR LENGTHS AWAY FROM A MAJOR INTERSECTION. WE, AGAIN, REPLACED THE ALTERNATOR AND THIS TIME THE BATTERY HAD A DEAD CELL AND NEEDED REPLACED AS WELL. WE NOTICED NOTHING TO ALERT US TO THE ELECTRICAL ISSUE THIS TIME, NO PULSING OR CHANGE IN THE LIGHTING. WE HAVE NOT USED THE FREESTYLE MUCH OVER THE WINTER BECAUSE WE NOTICED THE PULSING AND LIGHT ISSUES AGAIN AND WHEN WE TOOK IT INTO OUR MECHANIC, THEY COULDN'T REPLICATE THE ISSUE. WE ALSO HAVE A SECOND VEHICLE AND DID NOT NEED TO USE IT MUCH. WE STARTED IT A COUPLE OF TIMES TO TRY AND PREVENT ANY ISSUES, BUT COULD NOT GET IT TO START AT ALL THIS WEEK AND WHEN WE TIRED TO JUMP START IT, WE COULD ONLY GET IT TO RUN WHEN IT WAS HOOKED TO OUR SECOND VEHICLE. THE FREESTYLE WAS TOWED TO THE SHOP TODAY AND WE ARE CURRENTLY HAVING THE THIRD ALTERNATOR INSTALLED AND A SECOND BATTERY. THE MECHANIC IS LOOKING INTO THE ISSUE FURTHER, DUE TO THE NUMBER OF TIMES WE HAVE BEEN IN FOR THESE ISSUES. WE HOPE TO FIND A RESOLUTION TO THIS ISSUE.