NHTSA Complaint #11081036 — 2001 PONTIAC GRAND PRIX

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE LOW OIL INDICATOR ILLUMINATED. WHEN THE CONTACT EXITED THE VEHICLE, SHE NOTICED OIL ON THE GROUND LEAKING FROM THE ENGINE. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT AN OIL LEAK WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKETS WERE LEAKING, WHICH COULD CAUSE A FIRE AND RENDER THE VEHICLE UNSAFE TO DRIVE. THE CONTACT STATED THAT THE VALVE COVER GASKETS NEEDED TO BE REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2016 AT BALLAS BUICK GMC (5715 CENTRAL AVE, TOLEDO, OH 43615, (567) 202-1198). THE CONTACT CALLED BALLAS BUICK GMC REGARDING THE RECENT FAILURE, BUT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 249,000. THE VIN WAS NOT AVAILABLE.