NHTSA Complaint #11080974 — 2004 HONDA ODYSSEY

I AM VERY, VERY DISAPPOINTED IN THE TREATMENT I HAVE RECEIVED AS A HONDA OWNER. I OWN A 2004 HONDA ODYSSEY. THE SEATBELT RANDOMLY STOPPED WORKING AND THEY ARE REFUSING TO FIX IT UNDER THE LIFETIME WARRANTY. I HAVE BEEN DRIVING HONDAS MY ENTIRE ADULT LIFE. CORPORATE MADE ME JUMP THROUGH HOOPS TO GATHER MY REGISTRATION INFORMATION FROM 2000! THEY SAID IF I COULD SHOW LOYALTY TO THE BRAND THEY WOULD FIX IT UNDER THE "GOOD WILL PROGRAM." THEY SAY THE CAR WAS WRECK BEFORE I BOUGHT IT AND THAT IS WHAT MESSED UP THE SEATBELT. HOWEVER, I PURCHASE THE CAR IN 2013. IT HAS BEEN WORKING FOR 5 YEARS AND THEN RANDOMLY GOES OUT BECAUSE OF AN ACCIDENT MORE THAN 5 YEARS AGO?! WHERE IS THE LOGIC?!!! WELL, SHOWING THAT I PREVIOUSLY OWNED A HONDA ACCORD WASN'T GOOD ENOUGH FOR CORPORATE TO CORRECT THEIR MISTAKE, BECAUSE I DIDN'T HAVE IT SERVICED AT A HONDA DEALERSHIP. I WAS LIVING IN BFE MISSISSIPPI AT THE TIME. HOW WAS THAT MY FAULT? THE HONDA DEALERSHIP IN ROCKWALL, TEXAS IS A JOKE. THEY DETERMINED THEY WEREN'T GOING TO FIX IT RIGHT OFF THE BAT. UPON FURTHER RESEARCH, IT SEEMS HONDA SKIMPS OUT ON SEATBELTS. THIS IS WHERE THEY CUT COSTS. I HAD NEVER HAD A MAJOR PROBLEM WITH A HONDA UP UNTIL THIS POINT. THIS ISN'T FIXING SOMETHING THAT IS NO BIG DEAL: LIKE THE SPEAKER THAT FADES IN AND OUT OR THE LOCKS THAT DON'T ALWAYS UNLOCK TOGETHER. THIS IS MY LIFE THEY ARE PLAYING WITH! IT IS DISGUSTING! DO NOT BUY HONDA! I NEVER WILL AGAIN. TOYOTA WOULDN'T TREAT A LIFE LONG CUSTOMER LIKE THIS.