NHTSA Complaint #11080959 — 2017 CHRYSLER PACIFICA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11080959 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
THIS VAN HAS STALED ON ME 4 SEPARATE TIMES NOW, TWICE PUTTING ME IN A VERY BAD AREA FOR A HEAD ON CRASH AND 1 SEVERE READ END CRASH. I HAVE HAD THE VAN IN THE SHOP MULTIPLE TIMES, THIS LAST TIME SINCE 4TH OF MARCH TO CURRENT. 1ST TIME I WAS DRIVING ABOUT 30 MPH ON A MAIN CITY STREET, PULLED OUT OF SIDE STREET AND THE VAN JUST STALLED. I HAVE NO POWER STEERING, BRAKES, NOTHING, BY THE TIME IT STOPPED ROLLING I WAS IN THE ONCOMING LANE OF A VERY BUSY STREET. 2ND TIME I WAS DEAD STOP AT A LIGHT, THE LIGHT CHANGED AND THEY VAN DIDNT MOVE, HAD THE PEDAL TO THE FLOOR AND NOTHING. 3RD TIME I WAS LEAVING MY HOME, PULLED OUT ONTO THE COUNTRY ROAD ON WHICH WE LIVE, STARTED UP THE HILL, LOST POWER AGAIN, TOOK ME IN THE ONCOMING LANE, WHICH IF A CAR OR TRUCK CAME AROUND THE BEND THEY WOULDNT HAVE TIOME TO STOP[, LOGGING TRUCK WAS ROARING UP BEHIND ME, DONT KNOW HOW HE MISSED ME, ALL THE TIME ON HIS HORN. I HAVE TALKED WITH CHRYSLER ESCALATION DEPT. AND THEY OFFERED TO DO A BUY BACK.. WENT TO DEALERSHIP TODAY AND WHAT CHRYSLER OFFERED WAS 50% NOW ON THE BUY BACK AND THE OTHER 50% WHEN THEY RESALE THE VAN? THE DEALERSHIP WONT EXCEPT THIS OFFER. ITS UNETHICAL AND UNSAFE AND THEY WANT NO PART OF THIS. CHRYSLER IS AWARE OF THE PROBLEM WITH NO FIX AT THIS TIME. I AM NO GETTING BACK INTO THAT VAN NOR DO T I DON'T WANT TO BE THEIR 1ST FATALITY NOR DO I WANT TO BE ONE OF THEIR STATICS.
Related Complaints for the 2017 CHRYSLER PACIFICA
Other SERVICE BRAKES Complaints
#11702418
Brake booster and vacuum failing due to cracked diaphragm
#11676325
Brake pedal loses assist, vehicle continues rolling while pedal fully depressed. Known issue in newer Pacifica models...
#11652115
I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway...
#11647473
In December 2018 a recall on the shifter was issued for Pacificas 2017 and 2018. The emergency brake would engage whe...
#11629597
My car will start, i will start to drive and when i am driving a “electrical stability” label will pop up on the dash...
Recent Complaints for the 2017 CHRYSLER PACIFICA
#11719228
ELECTRICAL SYSTEM
The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11719228
ENGINE
The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11719228
POWER TRAIN
The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...