NHTSA Complaint #11080959 — 2017 CHRYSLER PACIFICA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11080959
Vehicle 2017 CHRYSLER PACIFICA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 3,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

THIS VAN HAS STALED ON ME 4 SEPARATE TIMES NOW, TWICE PUTTING ME IN A VERY BAD AREA FOR A HEAD ON CRASH AND 1 SEVERE READ END CRASH. I HAVE HAD THE VAN IN THE SHOP MULTIPLE TIMES, THIS LAST TIME SINCE 4TH OF MARCH TO CURRENT. 1ST TIME I WAS DRIVING ABOUT 30 MPH ON A MAIN CITY STREET, PULLED OUT OF SIDE STREET AND THE VAN JUST STALLED. I HAVE NO POWER STEERING, BRAKES, NOTHING, BY THE TIME IT STOPPED ROLLING I WAS IN THE ONCOMING LANE OF A VERY BUSY STREET. 2ND TIME I WAS DEAD STOP AT A LIGHT, THE LIGHT CHANGED AND THEY VAN DIDNT MOVE, HAD THE PEDAL TO THE FLOOR AND NOTHING. 3RD TIME I WAS LEAVING MY HOME, PULLED OUT ONTO THE COUNTRY ROAD ON WHICH WE LIVE, STARTED UP THE HILL, LOST POWER AGAIN, TOOK ME IN THE ONCOMING LANE, WHICH IF A CAR OR TRUCK CAME AROUND THE BEND THEY WOULDNT HAVE TIOME TO STOP[, LOGGING TRUCK WAS ROARING UP BEHIND ME, DONT KNOW HOW HE MISSED ME, ALL THE TIME ON HIS HORN. I HAVE TALKED WITH CHRYSLER ESCALATION DEPT. AND THEY OFFERED TO DO A BUY BACK.. WENT TO DEALERSHIP TODAY AND WHAT CHRYSLER OFFERED WAS 50% NOW ON THE BUY BACK AND THE OTHER 50% WHEN THEY RESALE THE VAN? THE DEALERSHIP WONT EXCEPT THIS OFFER. ITS UNETHICAL AND UNSAFE AND THEY WANT NO PART OF THIS. CHRYSLER IS AWARE OF THE PROBLEM WITH NO FIX AT THIS TIME. I AM NO GETTING BACK INTO THAT VAN NOR DO T I DON'T WANT TO BE THEIR 1ST FATALITY NOR DO I WANT TO BE ONE OF THEIR STATICS.

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Recent Complaints for the 2017 CHRYSLER PACIFICA

#11719228 ELECTRICAL SYSTEM The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
#11719228 ENGINE The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...
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#11716601 ENGINE I keep getting the same codes every few weeks. P0732
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