NHTSA Complaint #11080895 — 2017 TOYOTA TUNDRA

MICE ARE ABLE TO ENTER THE AIR VENTILATION SYSTEM FROM A LARGE GAP AT THE ENDS OF THE AIR INTAKE GRILL BELOW THE WINDSHIELD, ONCE IN, THEY ENTER THE CAB AND DASH AREA. THESE MICE WILL DAMAGE THE WIRING AND CAUSE A VEHICLE SYSTEM FAILURE (BRAKING-POWER-AIR BAG, ETC.) I HAVE REPORTED THIS TO MY DEALER ROCHESTER TOYOTA AND TOYOTA CUSTOMER SERVICE (800-331-4331). THE DEALER HAS ACKNOWLEDGED THAT THIS IS A ISSUE AND ONLY SUGGESTION WAS TO PUT A SCENT IN THE CAB TO DISCOURAGE THE MICE. THIS IS SERIOUS MANUFACTURING FLAW THAT NEEDS A RETRO FITTED AIR INTAKE GRILL TO CLOSE OFF IT'S CURRENT GAP THAT ALLOW MICE TO ENTER THE VENTILATION SYSTEM. I HAVE INSTALLED STEEL MESH TO COVER THESE LARGE GAPS (PHOTOS ATTACHED). A RECALL TO CORRECT THIS PROBLEM SHOULD BE ISSUED.