NHTSA Complaint #11080636 — 2011 CHEVROLET SILVERADO 1500

I AM ORIGINAL OWNER, PURCHASED NEW 12/30/11, AND VEHICLE HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED. IT IS A 2011 AND ONLY HAD 52,976 MILES. I NOTICE A GAS ODOR AND GAS DRIPPING UNDERNEATH VEHICLE, WITH A HESITATION IN STARTING VEHICLE. VEHICLE WAS BROUGHT TO WHITEMAN CHEVROLET IN GLENS FALLS, NY. THEIR DIAGNOSIS WAS FUEL PUMP ROTTED AND LEAKING, AND FITTINGS ROTTED INTO PLASTIC LINES. THEY REPLACED FUEL PUMP, LOCK RING, LEVEL SENSOR, AND BOTH LINES OFF PUMP. TOTAL COST WAS $1318.11. THEY STATED THESE PARTS WERE CORRODED FROM WEATHER AND ROAD SALT, AND NOT COVERED BY ANY WARRANTY OR RECALL. I WROTE A COMPLAINT TO GM CHEVROLET CUSTOMER ASSISTANCE CENTER. THEY ASSIGNED A CASE NUMBER 8-3967027450 AND ADVISOR 'DEANNDRA' TO INVESTIGATE. HER INVESTIGATION CONCLUDED THAT THE PARTS THAT WERE REPLACED HAD BEEN CORRODED BY WEATHER AND ROAD SALT IN MY AREA. SHE STATED THERE ARE NO OTHER COMPLAINTS OF THIS NATURE ON FILE TO INDICATE THIS BEING A PROBLEM, SO THIS CASE IS CLOSED.