NHTSA Complaint #11080296 — 2013 TOYOTA TUNDRA

INITIALLY DRIVER SIDE LOCK ACTUATOR WOULD NOT UNLOCK DOOR VIA REMOTE. THIS LAST APPROXIMATELY 10-DAYS. THE PROBLEM RESOLVED IT SELF. APPROXIMATELY 2-WEEKS LATER THE FRONT PASSENGER DOOR EXHIBITED THE SAME PROBLEM. THE PASSENGER DOOR LOCK ACTUATOR PROBLEM LASTED APPROXIMATELY 7-DAYS. THIS HAS BEEN RANDOMLY HAPPENING OVER THE PAST 6-8 MONTHS. WITHIN THE PAST 5-DAYS THE DRIVERS DOOR BEGAN ACTING UP. THIS TIME THE LOCK WOULD UNLOCK USING THE REMOTE BUT THEN WOULD NOT LOCK USING THE REMOTE. I WOULD HAVE TO CYCLE THE LOCK SYSTEM 4 TO 5 TIMES BEFORE ALL FOUR DOORS WOULD LOCK USING REMOTE. AT SOME TIMES THREE OF THE FOUR DOORS WOULD LOCK EXCEPT THE DRIVERS DOOR. I THEN TRIED TO RECYCLE THE LOCK SYSTEM. AT TIMES AFTER RECYCLING THE LOCK SYSTEM I WOULD STILL HAVE TO LOCK DRIVERS DOOR MANUALLY. I TOOK VEHICLE TO TOYOTA DEALER IN MY HOMETOWN, THE DIAGNOSIS WAS THAT BOTH FRONT DOOR LOCK ACTUATORS ARE BAD AND I WOULD NEED TO SPEND $1,200 TO FIX. I WAS TOLD THE LOCK ACTUATORS ARE NOT COVERED UNDER ANY MANUFACTURES RECALL. THE LOCK ACTUATOR ISSUE HAS ALWAYS HAPPENED WHEN VEHICLE IS IN A PARKED CONDITION, ENGINE OFF. IT HAS HAPPENED IN ALL KINDS OF WEATHER.