NHTSA Complaint #11079859 — 2016 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11079859
Vehicle	2016 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	December 18, 2017
Date Filed	March 16, 2018
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE FRONT END OF THE VEHICLE DROPPED AND THE REAR END RAISED 18 INCHES. AS A RESULT, THE VEHICLE WAS AT A 45 DEGREE ANGLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CHECK THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES WITHIN THE PAST SIX MONTHS. THE DEALER (PATRIOT CHRYSLER, DODGE, JEEP, RAM, 916 S GEORGE NIGH EXPRESSWAY, MCALESTER, OK 74501) INFORMED THE CONTACT THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE NUMBER ON THE BACK OF THE OWNER'S MANUAL TO SPEAK WITH SOMEONE ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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