NHTSA Complaint #11079771 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11079771
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	March 5, 2018
Date Filed	March 16, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW LEARNERS PERMIT, WITH THIS CAR TO BE DEDICATED FOR THEM TO DRIVE. HOW CAN THIS BE SAFE? MULTIPLE MESSAGE BOARDS SHOW THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND POOR DESIGN REQUIRES $2K FIX. NEED IMMEDIATE RECALL.

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