NHTSA Complaint #11079729 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11079729
Vehicle 2009 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 110,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

2 YEARS AGO , WHILE DRIVING MY 2009 FORD ESCAPE IN THE CITY AND HIGHWAY, I HAD EXPERIENCED DIFFICULTY WITH THE STEERING FREEZING WHILE DRIVING. I HAD TO RESTART THE CAR TO FREE THE STEERING WHEEL. I TOOK THE CAR TO THE DEALERS WHERE I PURCHASED THE CAR. THE CAR WAS EVALUATED, THEY FELT THAT THE CAR WAS OK AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE CAR. AT THIS TIME, THE STEERING WHEEL SHAKES AND AT TIMES THE STEERING IS DIFFICULT BECAUSE OF THE VIBRATIONS AND FREEZING. TURNING THE CAR OFF AND ON FREES THE WHEEL BUT THE VIBRATIONS CONTINUES WITH A SLIGHT TOUCH OF THE WHEEL. I TOOK IT TO A MECHANIC, WHO INFORMED ME THAT IT WOULD COST 1,200.00 TO REPAIR, HOWEVER; I COULD STILL DRIVE THE CAR IF I COULD STAND THE NOISE.

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