NHTSA Complaint #11078987 — 2014 THOR MOTOR COACH PALAZZO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11078987
Vehicle	2014 THOR MOTOR COACH PALAZZO
Component	STRUCTURE:BODY
Date of Incident	March 11, 2018
Date Filed	March 13, 2018
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A PART OF THE LOCKING MECHANISM ON THE ONLY DOOR ON THE RV BROKE, EFFECTIVELY TRAPPING US INSIDE THE VEHICLE. THE MANUFACTURER (TRIMARK) IS AWARE OF THIS ISSUE AND NOW MANUFACTURES THE PART OUT OF STEEL INSTEAD OF THE CAST PART THAT FAILED. WE WERE AT A FUEL STATION AND PARKED. WE HAD TO CLIMB OUT A WINDOW WITH TOOLS TO FORCE THE DOOR OPEN.

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