NHTSA Complaint #11078982 — 2017 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED THAT THE ELECTRONIC ONBOARD DISPLAY ON THE INSTRUMENT PANEL DISPLAYED AN INACCURATE READING OF THE FUEL MILEAGE PER GALLON. THE DISPLAY WAS TEN PERCENT MORE THAN WHAT THE CONTACT WAS DRIVING AND WAS CONSISTENTLY HIGH. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105, (336) 767-8260) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND NOTHING COULD BE DONE. AN INSPECTOR WAS SENT OUT TO TEST AND DIAGNOSE THE VEHICLE AND CONFIRMED THAT THE READING WAS INACCURATE. THE INSPECTOR STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.