NHTSA Complaint #11078824 — 2016 GMC YUKON DENALI XL

ON 2/28/2018 I HAD JUST LEFT THE AIRPORT IN OAKLAND CA, APPROX 8:00PM. I STOP FOR GAS AT THE CHEVRON STATION ON 98TH AVE, AFTER FUELING, THE CAR WOULD NOT START. REMINDER, THIS IS A 2016 DENALI. I HAD A FEMALE ASSOCIATE WITH ME AND WE HAD AN APPOINTMENT IN SAN FRAMSICO AT 8:30PM. THE CAR HAD LOST ALL POWER AND TWO OTHER PEOPLE HELPED ME PUSH INTO ADJACENT PARKING SPACE. THE AREA IS KNOWN FOR HIGH CRIME, BASICALLY WE WERE EXTREMELY NERVOUS AND STRANDED. FORTUNATELY, WE WERE ABLE TO CONTACT AAA AND SET AN APPOINTMENT TO CHECK OUT THE CAR. WE UBERED TO OUR APPOINTMENT. THE FAILURE OF THE BATTERY LEFT US VUNRABLE AND WE BOTH FEARED FOR OUR SAFETY. THE NEXT DAY, THE LOCAL MECHANIC SAID THE BATTERY SHOULD HAVE LASTED A MINIMUM OF SEVEN YEARS. THEY FELT THE BATTERY WASN'T SUFFICIENT TO HANDLE THE ELECTRONICS THAT WERE BUILT INTO THIS CAR. THEREFORE, POTENTIALLY CREATING A MAJOR SAFETY CONCERN WITH ANY OWNER OF THIS VEHICLE. MY COMPLAINT HIGHLIGHTS THE POTENTIAL SAFETY IMPLICATIONS CAUSED BY THE MANUFACTURES DECISION TO REDUCE COST BY INSTALLING A BATTERY WITHOUT THE CAPACITY TO REASONABLY START THE VEHICLE AFTER ONLY TWO YEARS OF USE. I WOULD HOPE ALL OWNERS OF THIS MAKE AND MODEL ARE NOTIFIED OF THIS POSIBLITY. I CAN'T IMAGINE ANY OF MY FAMILY MEMBERS BEING EXPOSED TO THIS SITUATION. THANK YOU!