NHTSA Complaint #11078629 — 2016 HEARTLAND ROAD WARRIOR
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11078629 |
| Vehicle | 2016 HEARTLAND ROAD WARRIOR |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
A PRESS RIVET FAILED CAUSING THE STEPS TO NOT BE SUPPORTED ON THE RIGHT SIDE. THIS HAPPENED WHEN SOMEONE WAS ON THE STEPS CAUSING THEM TO LOOSE THEIR BALANCE. HEARTLAND INDICATED THAT IT IS "OUT OF WARRANTY" AND THAT THEY CANNOT "ASSIST WITH COVERING THE REPAIRS ON THIS UNIT." OBVIOUSLY THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. *JS