NHTSA Complaint #11078563 — 2006 TOYOTA PRIUS

I HAVE HAD TOO MANY HEADLIGHT ISSUES THROUGHOUT THE TIME I'VE HAD MY PRIUS. I'VE HAD THE ENTIRE ASSEMBLY REPLACED ONCE, REPAIRED ONCE, REPLACED COUNTLESS OVERPRICED BULBS, AND STILL CONSISTENTLY IS A PROBLEM. AT THIS TIME, I'M CURRENTLY EXPERIENCING ELECTRICAL ISSUES. MY PASSENGER HEADLIGHT WENT OUT AGAIN. I REPLACED THE BULB AND NOTHING. NOT EVEN A BUZZ NOISE. BUT WHEN I DISCONNECT THE BULB AND TURN ON THE HEADLIGHT, I CAN HEAR THE BUZZ SOUND ON BOTH HEADLIGHTS. I AM BEYOND FED UP WITH THIS PRIUS AND TOYOTA IN GENERAL. IT'S BEEN ONE PROBLEM AFTER THE OTHER. THE SERVICE DEPARTMENT IS A JOKE, EVERY TIME. I HAD TO FIGHT THEM FOR AN ENTIRE YEAR ABOUT A WARRANTY REPAIR THAT I WAS REPEATEDLY DENIED BY SEVERAL MANAGERS UNTIL I FINALLY WENT TO CORPORATE AND COMPLAINED AND THAT'S WHEN THEY FINALLY AGREED TO FIX IT. AT THIS POINT, MY PASSENGER SIDE HEADLIGHT DOESN'T WORK, AND NOW THE DRIVERS SIDE HEADLIGHT GOES OUT SEVERAL TIMES PER DRIVE, DOESN'T MATTER IF I'M ON A CITY STREET OR A FREEWAY. SOME NIGHTS IT OCCURS MORE OFTEN AND THE LIGHT BLINKS, EVEN IF STOPPED AT A LIGHT. I'M ALMOST AFRAID TO ATTEMPT TO CHANGE THE BULB, WHAT IF THAT ONE DECIDES TO STOP WORKING AS WELL EVEN WITH A NEW BULB. TOYOTA WANTS AN ASTRONOMICALLY REDICULOUS AMOUNT TO FIX JUST THE PASSENGER SIDE, AT ALMOST $1200. THAT DOESN'T EVEN INCLUDE THE DRIVERS SIDE HEADLIGHT ISSUE. I WILL NEVER GET ANOTHER PRIUS EVER AGAIN