NHTSA Complaint #11078472 — 2011 CHEVROLET HHR

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11078472
Vehicle	2011 CHEVROLET HHR
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 9, 2018
Date Filed	March 10, 2018
Mileage	74,011 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

IT HAPPENS WHEN THE CAR IS IDLING AT A STOP LIGHT OR WHEREVER IT ALSO HAPPENS WHEN I'M DRIVING. IT GETS A SURGE OF POWER AND STARTS RUNNING RUFF. THE CAR SHAKES ALL THE LIGHTS ON THE DASH COME ON, SERVICE ESC, SERVICE TRACTION, ESC OFF, ENG POWER REDUCED. AT THIS POINT THERE IS NO POWER. I FIND A SAFE PLACE TO PULL OVER AND SHUT THE ENGINE OFF, WAIT A FEW MINUTES AND RESTART THE ENGINE THEN IT'S FINE AGAIN EXCEPT THE ENGINE SYMBOL STAYS ON. THE CHEVY DEALER HOOKED IT TO THE COMPUTER AND SAID IT'S MISFIRING ON ALL FOUR CYCLINDERS, BUT THEY SAID THEY DON'T KNOW WHAT THE PROBLEM IS.

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