NHTSA Complaint #11076877 — 2014 BUICK ENCLAVE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11076877 |
| Vehicle | 2014 BUICK ENCLAVE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURNING) AND I BROUGHT IT IN AGAIN 3-7-2018 AND SURE ENOUGH THE SAME PROBLEM IS THERE!! SO THE MECHANIC HAS TO FIGURE OUT A DIFFERENT SOLUTION BY CALLING THE BUICK DEALER. I AM EXTREMELY DISAPPOINTED WITH THIS AS THIS IS MY FIRST "NEW" VEHICLE I BOUGHT, VERY UNHAPPY!! BUICK NEEDS TO RECALL AND FIND A FIX FOR ALL THESE PROBLEMS!
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