NHTSA Complaint #11076714 — 2015 HAUL MASTER TRAILER

*** CYBERBAHN NOTE - NEED MORE INFORMATION ON GLOBAL FACTORY PRODUCTS TRUCKS *** TL* THE CONTACT OWNS A 2015 HAUL MASTER TRAILER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V638000 (TIRES) WAS RECEIVED IN NOVEMBER OF 2017. THE CONTACT STATED THE PROCESS HARBOR FREIGHT WAS REQUESTING CUSTOMERS TO PERFORM IN ORDER TO REPAIR THE RECALL WAS COSTLY AND FOR MOST CUSTOMERS, NOT ABLE TO BE COMPLETED. THE MANUFACTURER WAS REQUESTING THE CUSTOMER TO REMOVE THE TIRES OFF THE TRAILER AS WELL AS THE RIM, AND TAKE THE TIRES TO THE LOCAL DEALER. THE DEALER WOULD THEN REPLACE THE TIRES BUT IT WOULD BE THE RESPONSIBILITY OF THE CUSTOMER TO HAVE THE TIRES ATTACHED TO THE RIM AND THEN PUT BACK ON TO THE TRAILER. THE CONTACT DID NOT HAVE THE TIRES REPLACED DUE TO THE PROCESS. THE MANUFACTURER WAS CALLED HOWEVER, THERE WAS A WAIT TIME OF OVER AN HOUR AND A LIVE REPRESENTATIVE WAS NOT ABLE TO BE REACHED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ## VIN PASSED ## 2016 ##