NHTSA Complaint #11076667 — 2013 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE BATTERY HAD TO CONSTANTLY BE CHARGED AND THE VEHICLE FAILED TO START DUE TO THE FAILURE. THE CONTACT WAS LEFT STRANDED MORE THAN ONCE. IN ADDITION, THE FRONT PASSENGER WINDOW WENT UP AND DOWN ON ITS OWN AND WAS DRAINING THE POWER TO THE ELECTRICAL SYSTEM. THE CONTACT LATER RECEIVED AN UNKNOWN RECALL NOTICE TO SERVICE THE ALTERNATOR ASSEMBLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM ALBANY (701 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 518-3095) FOR THE REPAIR. SHORTLY AFTERWARDS, THE DRIVER'S WINDOW BEGAN GOING UP AND DOWN ON ITS OWN AND DRAINED THE POWER. THE DEALER DIAGNOSED THAT FURTHER REPAIRS WERE REQUIRED. THE CONTACT REPORTED THE FAILURES TO THE MANUFACTURER BEFORE AND AFTER THE RECALL REPAIR TO INDICATE THAT THE REMEDY FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE LATCH TO THE DOORS. THE MANUFACTURER ISSUED 17 TSBS FOR THE ELECTRICAL AND THREE ELECTRICAL RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.