NHTSA Complaint #11076606 — 2013 RAM 2500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11076606
Vehicle	2013 RAM 2500
Component	AIR BAGS
Date of Incident	May 9, 2017
Date Filed	March 7, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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#10889336 — July 28, 2016 — TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AI...

#10862137 — April 29, 2016 — TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A ...

#10850064 — March 16, 2016 — TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 A...

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