NHTSA Complaint #11076203 — 2009 NISSAN VERSA

THERE IS A RECALL ON NISSAN VERSA COIL SPRINGS. MY SPRING BROKE WHILE DRIVING VEHICLE ON A BUSY ROAD PRIOR TO THE RECALL. I HAD BOTH SPRINGS REPLACED DUE TO EXCESSIVE RUSTING (REASON FOR RECALL). UPON RECALL... DEALER NOTIFIED ME. SAID THE SPRINGS MUST BE REPLACED AGAIN BY A NISSAN DEALER. THEY QUOTED A PRICE OF $490 TO ME SAYING THAT THE CURRENT SPRINGS ARE IN GOOD SHAPE, BUT STRIPPED BOLTS DUE TO PRIOR REPLACEMENT. NOT ONLY DO THEY NOT REIMBURSE THE ADDITIONAL $490 FOR THE REPLACEMENT... THAT MUST BE PAID UP FRONT PRIOR TO REQUESTING THE COIL SPRING REIMBURSEMENT THEY SAY THAT THE CURRENT SPRINGS ARE FINE... AND THAT THE STRIPPED BOLTS DO NOT CAUSE ANY PROBLEMS.... OTHER THAN DOING THE REPLACEMENT, WHICH IS UNNECESSARY!!!! WHY ARE THEY CHARGING ME FOR A REIMBURSEMENT.... THE WAY I SEE IT, THEY ARE MAKING MONEY OFF A RECALL.... NOT EXACTLY THE WAY THIS IS MEANT TO WORK... I NEARLY WRECK MY CAR DUE TO DEFECTIVE EQUIPMENT AND LATER HAVING A RECALL ON THAT DEFECTIVE EQUIPMENT, MONEY IS REQUIRED FROM THE CONSUMER. NO.....