NHTSA Complaint #11076137 — 2005 MAZDA TRIBUTE

ENTIRE UPPER MOUNTING AREA FOR RIGHT REAR SHOCK RUSTED AWAY; SHOCK INSECURE AT TOP INNER FENDER. REATTACHMENT NOT POSSIBLE DUE TO EXTENSIVE RUST; EXTENSIVE REPAIRS REQUIRED THAT WOULD EXCEED VEHICLE VALUE. OUR MECHANIC WAS SHOCKED WHEN HE SAW THE LEVEL OF RUST. WE WERE TOLD BY OUR AUTO SHOP THAT THIS WAS NOT NORMAL & WE SHOULD CONTACT MAZDA. MAZDA DID NOT RESOLVE. WE BELIEVE THAT THIS DEFECT IS SIMILAR TO THE DEFECT THAT CAUSED THE RECALL OF MAZDA TRIBUTES THROUGH YEAR 2004 - THE YEAR BEFORE OUR TRIBUTE WAS MANUFACTURED. OUR VEHICLE CANNOT BE REPAIRED. WE DID NOT TAKE PHOTOS AT THE SHOP & CANNOT GET A GOOD PICTURE OF THE UNDERCARRIAGE. WE CAN SUBMIT THE DOCUMENTS WE RECEIVED FROM OUR MECHANIC OR TAKE THE TRUCK BACK TO THE SHOP FOR A PICTURE OF THE UNDERCARRIAGE. THANK YOU FOR HELPING US ADDRESS OUR CONCERN.