NHTSA Complaint #11075957 — 2015 MERCEDES-BENZ ML250

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE CONTACT HEARD A POP SOUND. LATER THAT NIGHT, THE CONTACT ENTERED THE VEHICLE AND THE MOON ROOF EXPLODED. THE VEHICLE WAS TAKEN TO TYSINGER MOTOR CO (2712 MAGRUDER BLVD SUITE B, HAMPTON, VA 23666, (757) 865-8000) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE MOON ROOF WAS REPLACED; HOWEVER, THE CONTACT HEARD THE POP NOISE AGAIN WHILE DRIVING. THE MOON ROOF INADVERTENTLY SHATTERED AGAIN AND ENTERED THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOON ROOF SHATTERED DUE TO TRAUMA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT *TR