NHTSA Complaint #11075811 — 2009 SATURN AURA

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED FOR THE EPS, AND THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN EACH TIME THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE DEALER (AUTONATION BUICK GMC WEST SAHARA, 6400 WEST SAHARA AVENUE, LAS VEGAS, NV 89146, (702) 605-5808) WAS NOTIFIED AND WAS SUPPOSED TO RESPOND TO THE CONTACT, BUT HAD NOT FOLLOWED-UP TO PROVIDE AN APPOINTMENT TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ISSUED TWO EPS RECALLS, BUT THE VEHICLE WAS EXCLUDED. THE MANUFACTURER ALSO ISSUED 11 TSBS. THE FAILURE MILEAGE WAS NOT AVAILABLE.