NHTSA Complaint #11075742 — 2007 TOYOTA PRIUS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11075742
Vehicle 2007 TOYOTA PRIUS
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

THIS VEHICLE HAS AN ISSUE WITH ITS HEADLAMPS. WHILE DRIVING DOWN A MAJOR STREET IN THE DARK , THE PASSENGER HEADLAMP FLICKERED BETWEEN 1-3 SECONDS BEFORE SHUTTING OFF COMPLETELY. WE TRIED TURNING THE HEADLAMPS OFF AND BACK ON AGAIN, BUT THIS DID NOT SEEM TO WORK. THIS IS OBVIOUSLY UNSAFE ESPECIALLY WHEN IT HAPPENS ON THE RURAL ROADS CLOSERS TO HOME. WE HAVE TAKEN THE CAR TO DIFFERENT TOYOTA DEALERS IN WHICH NONE CAN FIND A SOLUTION. WE'VE REPLACED THE COSTLY BULBS IN BOTH LAMPS (BECAUSE WE NOTICED THEY WERE BOTH AFFECTED) AND GOT THE SAME RESULT ON THE SAME DAY OF THE REPLACEMENT. SINCE THEN THE CAR WAS INVOLVED IN AN ACCIDENT AT NIGHT WHEN A DRIVER DID CLAIMED TO NOT HAVE SEEN THE PRIUS AND THAT THE LIGHTS WERE OFF. FOUR YEARS LATER THE LIGHTS STILL GO OUT AND DON'T SEEM TO STAY ON LONGER THAN 2 MINUTES. THIS CAR WAS PURCHASED TO TRANSPORT OUR CHILDREN, AS OUR OTHER VEHICLE IS A PICKUP TRUCK AND NOT AS SPACIOUS OR FUEL EFFICIENT. HOWEVER, WE WORK IN THE MORNING, WHEN IT'S STILL DARK AND JUST DON'T WANT TO RISK IT. WE ALSO HAVE BEEN CITED BY POLICE BECAUSE THE ONE OR THE OTHER LIGHTS GOES OUT IN THE DARK OR THOSE RANDOM RAINY DAYS. TRUTHFULLY , WE ONLY WANT TO BE ABLE TO SAFELY DRIVE THE CAR WE PAID FOR, BUT DON'T GET TO USE OTHER THAN ON VERY SPECIFIC OCCASION LIKE DAYLIGHT SAVINGS OR OFF DAYS PRIOR TO RAIN OR SUNSET. IF WE DIDN'T HAVE ANOTHER VEHICLE , WE WOULD BE SWAMPED WITH FINES .

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