NHTSA Complaint #11075682 — 2013 FORD FUSION

VEHICLES ELECTRONIC STEERING ASSIST SERVICE WARNING LIGHT CAME ON WHILE DRIVING, BUT REMAINED FUNCTIONAL UNTIL THE VEHICLE WAS PARKED AND ENGINE TURNED OFF. UPON RESTART THE SERVICE STEERING NOW LIGHT WAS ON, WITH NO POWER STEERING. LUCKILY NOBODY WAS DRIVING THE VEHICLE WHEN THE STEERING SYSTEM COMPLETELY STOPPED WORKING OR THAT COULD HAVE BEEN CATASTROPHIC. TOOK THE VEHICLE TO THE DEALER AND THEY ARE CLAIMING 1,700 TO FIX THE VEHICLE THAT HAS ONLY 42,000 MILES AND WAS PROPERLY MAINTAINED BY THEM! THE DEALER EXPLAINED THAT THE VEHICLE DOES NOT HAVE A RECALL ON THIS PART BECAUSE OF THE YEAR OF THE VEHICLE (ALTHOUGH OVER HALF A MILLION RECALLS ON SEVERAL OTHERS INCLUDING FORD FUSIONS). THIS IS UNACCEPTABLE FOR FORD TO NOT STAND BEHIND THEIR PRODUCT ESPECIALLY WHEN ITS A KNOWN SAFETY ISSUE. ANY HELP OR ADVICE WOULD BE GREATLY APPRECIATED! THANK YOU FOR YOUR TIME.