NHTSA Complaint #11075312 — 2008 NISSAN XTERRA

TL* THE CONTACT OWNS A 2008 NISSAN XTERRA. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTIFICATION. THE VEHICLE WAS TAKEN TO BILL ROBERTSON NISSAN (928 N 28TH AVE, PASCO, WA 99301, (509) 545-3000) WHERE THE CONTACT WAS PROVIDED A RENTAL. THE CONTACT THEN RECEIVED A CALL FROM THE DEALER STATING THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR AND HE NEEDED TO RETURN THE RENTAL. TWO WEEKS LATER, WHILE DRIVING, THE TRANSMISSION FAILED AND THE RADIATOR OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE HAD TO BE REPAIRED AT A NISSAN DEALER RATHER THAN AN INDEPENDENT MECHANIC. THE CONTACT WAS PROVIDED CASE NUMBER: 29163686. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.