NHTSA Complaint #11075241 — 2016 SUBARU OUTBACK

THE CENTER SEATBELT IN THE BACK SEAT ( THE ONE THAT COMES DOWN FROM THE ROOF OF THE VEHICLE) HAS FRAYED AND BECOME TORN THREE TIMES IN 20 MONTHS. THE FIRST REPAIR WAS DONE DEC 21, 2016, SECOND WAS OCT 27,2017 AND THE MOST RECENT WAS FEB 13,2018. THE BELT SYSTEM HAS BEEN REPORTED AS REPLACED ALL THREE TIMES, BUT IT KEEPS OCCURRING IN THE SAME PLACE AND MANNER EACH TIME. I AM CONTINUALLY TOLD THAT THIS IS FROM OUTSIDE FORCES, BUT HAVE INVESTIGATED AND DON'T BELIEVE THIS TO BE TRUE AT ALL, MY CHILDREN RIDE BACK THERE, TOYS AND OTHER OBJECTS ARE NOT BROUGHT INTO THE VEHICLE AND THE BOOSTER THAT IS OCCASIONALLY USED THERE HAS BEEN RULED OUT BY SUBARU.. I WAS TOLD THAT SINCE 2013 14 BELTS HAVE BEEN REPLACED BY THEY GENERAL PARTS MANAGER IN MY DISTRICT, AND THREE OF THEM HAVE BEEN MY CAR. I HAVE LEASED THIS WITH THE INTENTION TO OWN, BUT NOW FEEL THAT IF THIS HAS OCCURRED 3 TIMES IN 20 MONTHS THIS CAR IS NOT SAFE FOR MY CHILDREN. SUBARU ISN'T BEING MUCH HELP, I NEED ANSWERS SO THAT I CAN GUARANTEE MY CHILDREN ARE SAFELY SECURED IN THIS CAR.