NHTSA Complaint #11075015 — 2006 LEXUS RX HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11075015
Vehicle	2006 LEXUS RX HYBRID
Component	STRUCTURE:BODY
Date of Incident	August 23, 2017
Date Filed	February 26, 2018
Mileage	80,128 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE DASH HAS DEVELOPED PREMATURE CRACKS, AND IS SHINING AND STICKY. LEXUS CLAIMS THIS IS ONLY A COSMETIC ISSUE HOWEVER THE DASH IS AN INTEGRAL PART OF THE VEHICLE AND WITH THE DASH DETERIORATING THE FOAM PADDING IS HARDING CREATING A SAFETY ISSUE IN EVENT OF CRASH. LEXUS HAS ADMITTED TO THE ISSUE HOWEVER HAS ONLY OFFER REPAIRS TO A LIMITED ARBITRUARY NUMBER OF OWNERS WHILE ARBITRUARILY EXCLUDING OTHER OWNERS. THERE SHOULD BE A MANATORY RECALL ON THIS ISSUE AS IS A SAFETY ISSUE.

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