NHTSA Complaint #11074683 — 2017 TESLA MODEL X

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11074683
Vehicle	2017 TESLA MODEL X
Component	SEATS
Date of Incident	February 24, 2018
Date Filed	February 24, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I TOOK MY 3 YEAR OLD SON TO THE TESLA SHOWROOM IN FASHION ISLAND NEWPORT BEACH CA. MY SON SAT IN THE 3RD ROW TRYING IT OUT, THEN HE TRIED TO EXIT FROM THE SIDE. THEN HE ACCIDENTALLY PRESSED ON THE BUTTON ON THE SECOND ROW SEAT. THE SEAT MOVED BACK SMASHING HIS HEAD AGAINST THE SIDE OF THE DOOR. HIS WHOLE HEAD AND NECK AND SHOULDER WAS STUCK INBETWEEN THE SEAT AND THE SIDE OF THE DOOR FOR OVER A MINUTE, UNTIL WE WERE ABLE TO PULL HIM OUT OF THERE. HE GOT BRUISES ON THE CHEEK, AND LEFT EAR WAS BRIGHT RED FROM THE IMPACT.

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