NHTSA Complaint #11074678 — 2012 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11074678
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	September 14, 2017
Date Filed	February 24, 2018
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE INNER DRIVER SIDE DOOR HANDLE BROKE SUDDENLY WHEN TRYING TO EXIT THE VEHICLE. THE HANDLE MADE A POP SOUND AND WE WERE UNABLE TO GET OUT. ONCE WE HAD THE CHANCE TO LOOK AT WHAT HAPPENED, WE NOTICED THAT PULLING OPEN THE HANDLE AT THE SAME TIME AS THE LOCK ENGAGED THE LATCH. THE VEHICLE WAS PARKED AT THE TIME OF THE HANDLE BREAKING, AND THE MOTOR WAS TURNED OFF.

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