NHTSA Complaint #11074472 — 2011 FORD F-150

ISSUE: REAR POWER SLIDE WINDOW HEATED ON THE WAY TO TAKING MY SON TO SCHOOL THIS MORNING I HAD MY REAR GLASS DEFROST ON TO HELP REDUCE THE FOG ON THE GLASS. ABOUT 5 MINUTES INTO OUR DRIVE THE PANEL OF GLASS RIGHT BEHIND HIS HEAD SHATTERED (REAR WINDOW, PASSENGER PANEL) WITH A VERY LOUD AND SCARY BOOM. UPON PULLING OVER AND INSPECTING THE GLASS BOTH INSIDE AND OUT THERE WAS ZERO SIGNS THAT ANYTHING HAD ACTUALLY HIT HT REAR GLASS. IT IS STILL IN THE WINDOW AND SMOOTH IN APPEARANCE FROM THE OUTSIDE, JUST CRACKED INTO A MILLION SMALL PIECES. THIS IS A MAJOR PROBLEM THAT FORD AND OR THEIR GLASS MFG. NEED TO OWN UP ONE. THIS COSTS US, THE OWNERS $500+ EVERY TIME WE HAVE TO REPAIR THIS ISSUE AND EVENTUALLY A CHILD SITTING IN THE REAR IS GOING TO GET GLASS BLASTED INTO THEIR HEAD. PLEASE HELP US AND KEEP OUT CHILDREN SAFE!! THANK YOU