NHTSA Complaint #11074332 — 2012 CHEVROLET VOLT

EVSE CHARGING CABLE STOPPED WORKING. GM FLIP FLOPPED OVER THE LAST YEAR ON WARRANTY COVERAGE. I HAVE TECHNICAL SERVICE BULLETINS WITH THE WARRANTY COVERAGE STATUS CHANGED FROM V (VOLTEC), TO BUMPER-TO-BUMPER, IN THE MIDDLE OF THE WARRANTY PERIOD AS OF DEC 1ST, 2017 (NOT WHAT I AGREED TO WHEN I PURCHASED THE CAR). UNABLE TO CHARGE VEHICLE AT HOME WITHOUT IT. GM REPLACED A SIGNIFICANT NUMBER OF THESE UNITS UNDER A RECALL CAMPAIGN BETWEEN 2012-2013, ONLY FOR A PORTION OF THE VIN #'S FROM THE 2011-2012 MODEL YEAR. MINE WAS NOT INCLUDED. THEY ARE MANY OTHERS WITH THIS PROBLEM, AND GM HAS REFUSED TO REPLACE THE REST OF THE 2012 MODEL YEAR UNITS. I HAVE EXHAUSTED ALL AVENUES OF TRYING TO HAVE GM STAND BEHIND THEIR PRODUCT, INCLUDING INVOLVING THE CEO OF GM, MARY BARRA, VIA THE ATTACHED EMAILS. THIS NEEDS TO BE ESCALATED TO RECALL STATUS FOR THE OTHER 10,000 SOME 2012 VOLT UNITS ON THE ROAD TODAY THAT GM WILL NOT STAND BEHIND. THIS RELATES TO THE CAR BEING STATIONARY. CHARGING THE VEHICLE VIA THE EVSE IS ABSOLUTELY NEEDED TO DRIVE THE VEHICLE IN ELECTRIC (EV) MODE.